Preventative Maintenance is one of the most important aspects of any IT system. Unfortunately however this aspect of IT Management is too commonly overlooked by businesses in an effort to save costs.

With the absence of regular preventative maintenance, minor problems that could be easily fixed go unnoticed and grow into large problems that commonly result in downtime and/or data loss costing you more than just money – Loss of your reputation, income and productivity are just to name a few.

As part of an agreement our engineers personally perform proactive maintenance on your servers. By carrying out such a service, we detect and automatically resolve minor problems before they have serious consequences to your business. This service is especially important in today's world with the forever increasing security threats from the Internet, viruses, hackers and spy-ware.

In addition to the prevention of problems, we regularly complete ‘house cleaning’ on your system to ensure your IT equipment is operating in peak condition – preventing any unnecessary upgrades in an effort to increase performance.

Our most common method of delivering IT support is via our onsite service. Regardless if you are using us on an as needed or regular agreement basis, our IT Professionals will come to your office to resolve any IT problems that you or your staff are having.

We support all areas of IT infrastructure hardware including servers, backups, modems, routers, workstations, notebooks, printers, scanners, etc. We are also skilled in resolving numerous software problems you may be having with your applications whether they are a ‘well known’ product such as Microsoft or not.

Commonly when we are onsite our clients will grab our IT Professionals as they walk past to fix that annoying error on their screen, talk to them about that scanner/printer they are looking at purchasing and ask them about that program that is giving them grief.

For the majority of the day to day problems likely to be encountered by your business, we will be able to talk you through fixing the problem quickly.

All our Engineers speak without the techno-jargon that is usually associated with “Help Desk Support”.

The majority of the support work we complete is completed remotely. We setup the ability to remotely access your system so we can fix any problems as if we were in front of your computer - allowing us to resolve any problems quickly, minimising the disruption to your business.

Fresh Dynamics offer a range of IT services that cater for every aspect of your business.  We deliver these services on an as needed basis or through one of our support agreements.

We support all areas of IT infrastructure with our most common including:

• General user support with computers and applications
• Backup/restore/recovery of data
• Cleaning of viruses & spyware
• Ensuring your computers are running quickly and efficiently
• Server deployment, recovery & maintenance

We are skilled in resolving all the typical IT issues you may encounter on a day to day basis.