In addition to our IT Support Services, Fresh Dynamics offer a range of Professional Services.

Whilst these services are important to every business and are all required from time to time, they are not always critical to the daily operation of an IT environment.

These services are regularly employed by all our clients – ensuing their systems are completely documented, protected, managed and their effectiveness assessed against new technologies and include:

• Help Desk

For the majority of the day to day problems likely to be encountered by your business, we will be able to talk you through fixing the problem quickly minus all the confusing techno-jargon.

• Onsite Support

We provide onsite support for all areas of IT infrastructure hardware. We are also skilled in resolving numerous software problems with all the leading brands.

• Remote Support

In consultation with you we are able to setup remote access to your system so we can fix any problems as if we were in front of your computer - allowing us to resolve issues quickly while minimising the disruption to your business.

• System Administration

Our automated management and administration tool (Kaseya) allows us to resolve your day to day issues effectively and efficiently it also allows us to manage you infrastructure and alerts us to any problems that may disrupt your daily operations.

• Outsourced IT Services

Do you have a specific project; we can outsource our engineers for as long as required to get the job done.